Privacy Policy
Last updated: September 13, 2026
Good Oak Custom Carpentry ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit a contact form, or request a consultation.
Information We Collect
We collect information you voluntarily provide when you:
- Fill out our contact form (name, phone number, email address, zip code, project details)
- Agree to receive text messages
- Contact us by phone or email
We also automatically collect basic technical data such as your browser type, device type, referring website, and pages visited. This is measured by our own first-party analytics: your IP address is stored in anonymized form, and the data is never sold or shared with data brokers. We also use Google Ads conversion tracking to measure which advertisements lead to contact requests.
How We Use Your Information
We use the information you provide to:
- Respond to your inquiry and prepare an estimate
- Schedule on-site consultations
- Send important project updates
- Improve our services and website experience
- Comply with legal obligations
Cookies and Analytics
We set a first-party cookie to count visits and understand which pages are useful. It holds a random identifier only — no name, email, or advertising profile — and you can clear or block it in your browser settings. We also use Google reCAPTCHA v3 to protect our contact form against spam.
When you reach our site from a Google ad, Google Ads sets its own cookies to measure whether that ad led to a contact request. This is provided by Google and is subject to Google's privacy policy . You can opt out of personalized advertising in Google Ad Settings .
Third-Party Services
We use third-party providers for email delivery and Google reCAPTCHA for spam protection. These services may collect limited data. We do not sell your personal information to third parties.
Data Security
We take reasonable security measures to protect your information. However, no system is 100% secure. Form submissions are encrypted in transit and access to your data is limited.
Your Rights
You have the right to:
- Request access to the data we hold about you
- Request correction or deletion of your data
- Opt out of text messages at any time by replying STOP
- Ask us to delete the analytics records associated with your visits
To exercise these rights, please contact us at info@goodoakcustomcarpentry.com .
Changes to This Policy
We may update this policy from time to time. We will post the new version on this page with an updated "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Good Oak Custom CarpentrySoutheast Wisconsin, Wisconsin
Email: info@goodoakcustomcarpentry.com